Privacy Policy

Last Updated: April 24, 2026

TerraSeed LLC ("TerraSeed," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit terraseedllc.com or request a quote from us, how we use that information, and the choices you have about it.

By using our website or contacting us, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide Directly

When you fill out an estimate request form, call us, text us, or send us email, we may collect:

• Name
• Phone number
• Email address
• Project or property address
• Project type and approximate size
• Any details you choose to share about your project

Information Collected Automatically

When you visit our website, standard server logs automatically record limited technical information, including:

• IP address
• Browser type and version
• Pages viewed and time spent on each
• Date and time of visit
• Referring website

This information is collected through our web hosting provider (Cloudflare) for security, performance, and basic analytics purposes. We do not use this information to identify you personally.

Cookies

Our website uses minimal cookies. We do not use third-party advertising cookies or build profiles about you for marketing purposes. You can configure your browser to refuse cookies, though this may affect site functionality.

How We Use Your Information

We use the information you provide solely to:

• Respond to your estimate request or inquiry
• Schedule and conduct on-site visits
• Provide written quotes and project proposals
• Communicate about your project before, during, and after work is performed
• Maintain records required for business operations, insurance, and tax purposes

We do not use your information for:

• Targeted advertising or marketing to third parties
• Automated follow-up spam or drip-email campaigns
• Resale to data brokers, lead aggregators, or marketing companies

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in these limited cases:

• With your permission: If you ask us to coordinate with a general contractor, landscape architect, or other party on your behalf.
• Service providers: Limited information may be shared with providers who help us operate our business (for example, our web hosting provider or a subcontracted equipment operator), and only as needed to perform their function.
• Legal requirements: We will disclose information if required by law, court order, or to protect the rights, safety, or property of TerraSeed, our customers, or others.

Photos of Completed Work

We may photograph completed projects for use in our portfolio, website, Google Business Profile, and social media. We do not identify property owners or disclose specific addresses in published photos. GPS coordinates are stripped from all photos before publication. If you would prefer we not photograph your project or use photos of your completed work publicly, please let us know at the time of the estimate.

Data Retention

We retain project records (estimates, invoices, photos, communications) for as long as necessary to support ongoing business operations, warranty obligations, and legal or tax record-keeping requirements. Prospect information from estimate requests that do not result in a completed project is retained for up to 24 months, then deleted.

Your Rights

You have the right to:

• Ask what information we have on file about you
• Request correction of inaccurate information
• Request deletion of your information (subject to our legal and business record-keeping requirements)
• Opt out of any future communications

To exercise any of these rights, contact us at [email protected] or call (828) 244-7496.

Security

We take reasonable steps to protect the information you provide, including secure HTTPS transmission, limited access to project records, and standard operational safeguards. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are directed at commercial customers and adult homeowners. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to third-party sites (for example, Google Maps or review pages). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll change the "Last Updated" date at the top of this page. For significant changes, we'll post a notice on our homepage or contact you directly if we have your information on file.

Contact Us

If you have questions about this Privacy Policy or how we handle your information:

TerraSeed LLC
Mooresville, NC
Phone: (828) 244-7496
Email: [email protected]